OpenAI 向全体美国用户开放 ChatGPT Health

OpenAI 今日表示，已向所有套餐中年满 18 岁、位于美国的用户开放 ChatGPT Health。这项功能旨在帮助用户处理健康相关问题。该公告发布的前一天，一名来自佛罗里达州的牧师起诉了该公司，称其给出了险些致命的“不必咨询医生”建议。

该公司于今年 1 月初开始通过一个专用中心测试这项功能，允许用户接入其他服务的数据，以及来自 Apple Health、Function 和 MyFitnessPal 等服务的个人信息。

当时，OpenAI 表示用户每周会提出 2.3 亿个健康相关问题。如今，这一数字已增至 3 亿。

ChatGPT 健康

图片来源： OpenAI

用户还可以接入来自 Epic 和 Oracle Health 等医院系统的医疗记录，以及 One Medical 和 Function Health 等健康平台的数据。

OpenAI 此前表示，用户需要通过健康中心提出健康相关问题。现在，用户可以选择在所有查询中调用健康板块内已连接的信息来获取洞察。该公司称，在测试期间观察到，70% 的健康相关查询发生在专用中心之外。借助这项新功能，用户可以在普通聊天中利用自己的健康信息，获取有关食物或过敏的信息。

该公司指出，其模型在回答健康相关问题方面已有进步。OpenAI 表示，其最新发布的最小模型 GPT 5.6-Luna 在 HealthBench 评测中的表现优于 GPT 5.5。HealthBench 是该公司开发的一项开源基准，用于评估大语言模型（LLM）处理健康查询的能力。OpenAI 表示，其不会使用任何用户数据训练模型，并与医生合作，以提升模型处理健康查询的能力。

尽管性能有所提升，该公司仍在其条款中强调，其服务“并非用于诊断或治疗任何健康状况”。该公司在回应上述诉讼时援引了这些条款，并向《纽约时报》表示，正在努力提升健康或医疗相关回答的安全性。随着最新功能推出，OpenAI 表示，希望人们核实相关信息，并基于专业建议作出医疗决定。

多项研究指出，AI 聊天机器人并不可靠，不能作为医疗建议的依据。不过，这并未阻止 Anthropic 和 Google 等公司推出健康相关 AI 功能，包括 Anthropic 与 Google。

本周，ChatGPT 中的 Health 功能将向已登录的美国免费版、Go、Plus 和 Pro 套餐用户，在 Web 和 iOS 平台逐步推出。

OpenAI said today it is making ChatGPT Health, a feature that helps users with health-related queries, available to all U.S.-based users over 18 across all plans. The announcement comes a day after a Florida-based pastor sued the company for giving a near-fatal suggestion not to consult a doctor.

The company started testing the feature through a dedicated hub earlier in January, allowing users to integrate data from other services and their personal information from services such as Apple Health, Function, and MyFitnessPal.

At that time, OpenAI said users were asking 230 million health-related queries each week. That number has now gone up to 300 million.

ChatGPT healthImage Credits: OpenAI

Users can also integrate their medical records from hospital systems like Epic and Oracle Health, and health platforms like One Medical and Function Health.

OpenAI said earlier that users needed to use the health hub for health-related queries. Now they can choose to draw insights from connected information in the health section in all queries. The company said during the testing it observed that 70% of health-related queries took place outside the dedicated hub. Through this new feature, users can use their health information to get information on food or allergies in the general chat.

The company noted that its models have made progress in answering health-related queries. The company noted that the smallest model from its latest release, GPT 5.6-Luna, outperforms GPT 5.5 on HealthBench evaluation, an open source benchmark developed by the company to evaluate large language models (LLMs) on health queries. OpenAI said that it doesn’t use any user data to train its model, and it works with physicians to improve its models on health queries.

Despite these performance gains, the company maintains in its terms that its services are “not intended for use in the diagnosis or treatment of any health condition.” The company cited these clauses in response to the above lawsuit, and also told The New York Times that it is working on making health- or medicine-related answers safer. With the latest roll out, OpenAI said it wants people to verify information and take medical decisions based on professional advice.

Several studies have highlighted that AI bots are not reliable for medical advice. However, this has not deterred companies like Anthropic and Google from launching health-related AI features.

Health in ChatGPT is rolling out to logged-in U.S. users with free, Go, Plus, and Pro plans on the web and iOS this week.