Google Maps 新增 Agent 功能：支持订餐、预订酒店和查找活动门票

Google 于周四宣布，Google Maps 的“Ask Maps”功能将获得一系列新的 Agent 能力，包括订购餐食、预订酒店以及查找活动门票。这家科技巨头还将把 Personal Intelligence 引入 Ask Maps，让这款 AI 工具能够调用用户 Gmail 和 Google Calendar 中的信息，对回答进行个性化处理。

这些新功能的推出反映出 Google 的雄心：将 Google Maps 从一款导航工具转变为能够帮助用户完成现实世界任务的助手。

借助新的 Agent 订餐能力，用户可以在 Google Maps 中打开 Ask Maps，并提出诸如“我家附近哪里可以订到纯素牛油果吐司和一杯燕麦奶拿铁？”的问题。该工具随后会展示附近提供所需餐食的餐厅。

图片来源： Google

选择餐厅后，用户可以点击“Order online（在线订餐）”选项，通过 Square、Toast 或 Uber Eats 等支持的平台下单。Ask Maps 会将商品加入购物车。用户可以继续向购物车添加更多商品，然后在相应支持的平台上完成支付。

此外，用户还可以通过 Ask Maps 为下一次旅行寻找酒店，例如输入：“为我下周末在迈阿密市中心参加的会议，找一家价格合理、评价很高、具有艺术气息的酒店，且步行可达健身房和餐厅。”Ask Maps 将比较价格并查看房间可用情况，然后给出一系列选项。用户找到满意的选项后，可以跳转至合作伙伴网站预订住宿。

用户还可以提出诸如“今晚工作地点附近有哪些喜剧演出或现场音乐表演？”的问题，获取活动选项列表及购票链接。

新的 Agent 功能正在面向美国用户逐步推出。

图片来源： Google

加入 Personal Intelligence 后，Ask Maps 将能够针对用户有关即将到来的航班、晚餐预订、酒店等问题给出个性化回答。例如，用户可以询问：“我即将乘坐的航班会在什么时间抵达温哥华？”或者“你能推荐我酒店附近的餐厅和活动吗？”随后，Ask Maps 将从用户的电子邮件和日历中提取信息，提供量身定制的回答。

值得注意的是，Personal Intelligence 默认处于关闭状态。

Ask Maps 现在还会记住此前的对话，使用户能够从上次中断的地方继续。用户现在可以询问诸如“你之前为我的西雅图之行建议了哪些活动？”的问题，无需从头开始即可继续规划。

Google 还将在 Ask Maps 中推出实时公共交通组件，让用户能够及时了解不断实时变化的延误情况和交通状况。

Personal Intelligence 和 Ask Maps 中的实时公共交通组件将在所有支持 Ask Maps 的市场推出。

Google announced on Thursday that Google Maps’ “Ask Maps” feature is gaining a slew of new agentic capabilities, including the ability to order food, book hotels, and find event tickets. The tech giant is also bringing Personal Intelligence to Ask Maps, allowing the AI tool to personalize its responses by drawing on information from a user’s Gmail and Google Calendar.

The launch of the new features reflects Google’s ambitions to transform Google Maps from a navigation tool into an assistant that’s capable of helping users complete real-world tasks.

With the new agentic food-ordering capabilities, users can open Ask Maps in Google Maps and ask a question like, “Where can I order vegan avocado toast and an oat milk latte near home?” The tool will then surface nearby restaurants that have what they’re looking for.

Image Credits: Google

After selecting a restaurant, users can tap the “Order online” option to place an order through supported platforms such as Square, Toast, or Uber Eats. Ask Maps will add the items to a cart. Users can choose to add more items to their cart, then pay for the order on the supported platform.

Additionally, users can use Ask Maps to find a hotel for their next trip by entering a query like, “For next weekend’s conference in downtown Miami, find me a decently priced, top-rated hotel with an artsy vibe within walking distance from a gym and restaurants.” Ask Maps will then compare prices and check availability before providing a list of options. Once users find an option they like, they can click through to the partner’s website to book the stay.

Users can also ask questions like “What are some comedy shows or live music this evening near work?” to get a list of options along with links to buy tickets.

The new agentic features are rolling out to users in the U.S.

Image Credits: Google

With the addition of Personal Intelligence, Ask Maps will be able to give users personalized answers to their questions about upcoming flights, dinner reservations, hotels, and more. For example, users could ask, “What time will I land in Vancouver on my upcoming flight?” or “Can you recommend where to eat and what to do near my hotel?” Ask Maps will then pull information from a user’s emails and calendar to provide tailored responses.

It’s worth noting that Personal Intelligence is off by default.

Ask Maps will now also remember prior conversations, allowing users to pick up where they left off. Now users can ask things like, “What activities had you suggested for my trip to Seattle?” and continue planning without having to start from scratch.

Google is also launching a live transit widget in Ask Maps that will allow users to stay up to date on delays and conditions as they change in real time.

Personal Intelligence and the live transit widget in Ask Maps are rolling out to all markets where Ask Maps is available.