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官方更新 Claude Blog 2026-08-21T00:01 正文 ok 1304 words

Anthropic 如何开展 AI 教学与学习

英文标题：Anthropic’s approach to teaching and learning AI

Anthropic 表示，每月有数百万人访问 Anthropic.com 学习如何使用 AI，因此公司将 AI 教育视为重要责任，并通过 Claude Academy 向全球学习者扩展相关课程。其教学方法强调提升人的自主性、培养长期有效的 AI 使用思维方式，以及在使用 AI 前后做出有意识的任务委派与核验决策。Anthropic 还将其员工培训体系，包括 4D AI Fluency Framework、人机 Agent 团队协作和持续学习机制，应用于 Claude Academy 的课程设计中。公司认为，随着 Claude 能力提升，个性化、交互式的大规模学习将成为 AI 教育的重要发展方向。
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中文

每个月都有数百万人访问 Anthropic.com，学习如何使用 AI。在 Anthropic，我们认为这是一项巨大的责任——我们拥有一支专门的教育团队，负责制作关于如何安全、有效且有意识地使用 AI 的教育材料。AI 教学应当增强人的自主性，并帮助学习者拓展自身能力。

今天，我们分享通过 Claude Academy 为全球数百万学习者设计并规模化提供 AI 教学的方法。

为什么现在学习 AI 很重要？

随着模型智能持续演进，让每个人都了解如何安全、有效地使用 AI 的需求愈发迫切。AI 教育不仅能帮助人们完成更多工作，也能帮助他们就希望 AI 如何融入所在社区和工作场所作出知情决策。

学习使用 AI 能帮助个人和组织利用 AI 的潜在益处，同时降低部分风险。这包括减少人工工作、解锁新的工作方式，以及在新领域提升技能。

Claude Academy 的教学方式映照 Anthropic 对自身员工的培养方法

在 Anthropic，我们相信，迈向 AI 素养的旅程从员工入职第一天就开始。在入职培训期间，我们向所有员工教授 4D AI Fluency Framework、管理 Agent 所掌握信息的最佳实践，以及 AI 指数式发展的速度。学习者会练习有意识地决定哪些任务应由 AI 完成，哪些任务应由自己完成。他们还会了解 AI 容易犯哪些错误，从而能够更有效地审查 AI 生成的工作成果。入职后，我们提供多种“持续入职”（ever-boarding，即始终在线的入职培训）项目，深入探讨 AI 的能力与局限，以及在 人类-Agent 团队中协作的循证实践。在这个变化如此迅速的领域，持续学习是每个岗位的基本要求。

除现场和在线教学外，我们还为所有 Anthropic 员工提供 Claude 驱动的工具（如 Claude Tag），确保他们几乎能即时获得与公司、工作或具体入职计划有关的任何问题的答案。我们还设有由 Claude 管理的 Slack 频道，覆盖 IT、法务和福利事务，让员工能够专注于最重要的事情。

当员工具备 AI 素养后，我们看到他们能够围绕实际问题灵活组建团队，承担范围更广的项目，并以规模化方式向公司专家学习。对 Anthropic 而言，AI 素养是产生影响所必需的基础。

拆解我们的方法

在 Claude Academy 中，所有教育材料都经过设计，以便广泛人群使用，并让学习者能够获得关于如何使用 AI 以及 AI 如何工作的最新信息。我们当然提供如何使用 Claude 的学习内容，但也提供不依赖特定产品和模型的学习内容，让人们能够普及地掌握有关这项将对世界产生广泛影响的新技术的关键信息。此外，我们还遵循以下学习设计原则。

AI 教育应增强人的自主性

学会很好地使用 AI，应当为学生打开新的大门和机会。我们的学习材料旨在帮助学习者解决他们最关心的问题。我们并非只是提供展示如何使用产品和功能的教学，而是围绕你在工作和生活中面临的问题开展教育。值得注意的是，我们的教育材料也鼓励人们有意识地持续练习那些对自己重要的技能，以防止技能退化。例如，这套法务使用案例既教你如何使用 Claude，也让你有机会思考哪些任务应该仍由自己完成。

Claude Academy 围绕你需要借助 AI 解决的问题进行组织。

思维方式很重要

鉴于 AI 的变化速度之快，仅掌握功能本身并不会带来持久的 AI 素养。即使是诸如“描述你的受众”这类过去有用的具体行为，在使用最新模型时也已变得不那么重要。例如，过去你需要告诉 Claude，你的任务面向“从事法务工作的同事”；如今，如果高质量输出需要这些信息，Claude 会直接向你询问。我们的教育团队已从强调实现 AI 素养的特定行为，转向培养更广泛、更持久的 AI 使用思维方式。诸如“今天的 AI 是你将来用过的最差 AI”以及“验证程度应与风险利害相匹配”等理念，即使产品和功能不断变化，也能帮助人们在使用 AI 时作出良好判断。

Claude Academy 的课程体系建立在一组支持有意识采用 AI 的思维方式之上。

安全、有效地使用 AI，远不止于人与 AI 的交互本身

大多数 AI 学习内容几乎只关注用户与 Agent 的对话。尽管这至关重要，我们也认为，围绕 AI 使用前后的关键时刻同样重要。例如，我们鼓励学习者先问自己：哪些任务首先应该委派给 AI，哪些任务应保留由自己完成。比如，你可能希望亲自起草备忘录中的敏感部分，而将汇总幻灯片的制作交给 AI；或者，你可能希望 Claude 协助进行探索性数据分析，但由自己完成最终检查。我们还教育学习者如何向同事、客户和其他利益相关方合乎伦理地披露 AI 的使用情况。这包括在与他人分享文档、分析或媒体之前，明确说明 AI 在其制作过程中是如何被使用的。这种更广阔的视角，确保学习者从一开始就与 AI 建立有意识的关系。

Claude Academy 教程为你提供借助 AI 有效委派任务的基础模块。

学习需要投入努力

我们的使用案例、教程和课程鼓励你在学习过程中实践使用 Claude。学习练习鼓励反思和实验，让学习者发现对自己而言最有效的 AI 使用方式。值得注意的是，我们相信，今天的 Claude Academy 体验将会是它有史以来最僵化的一次。借助 Claude，我们将能够以过去无法实现的规模提供高度个性化的学习活动和练习。

Claude Academy 让你能够边学边练，并提供由分步骤教程构成的资料库。

一旦学会使用 AI，它就能大幅增强你学习任何主题的能力

学习如何有效使用 AI，不仅能让人更容易具备 AI 素养；它还能帮助个人和组织在几乎任何主题上提升技能。正在尝试理解一段晦涩复杂的说明？让 Claude 为你画一张解释它的图表。以 Claude 作为学习伙伴，苏格拉底式讨论或交互式讲解只需一个提示词即可实现。如今的产品和模型还只是触及了可能性的表面。

使用 Claude Academy

无论你是在日常生活中使用 AI 的个人，还是推动组织转型的领导者，Claude Academy 都提供了帮助你学习如何有效、安全应用 AI 的工具。使用方式如下：

  • 根据兴趣领域和已完成的学习内容获取推荐课程
  • 跟踪课程完成情况与徽章
  • 若希望 Claude 根据你的工作方式，从 Claude Academy 推荐课程或学习路径，可以安装 Claude Academy Skill。

你现在可以直接访问 academy.claude.com，也可以通过 Claude 个人资料菜单中的“Learn more”标签访问 Claude Academy。

展望未来

我们相信，Claude 可以成为出色的学习伙伴。我们计划在 Claude Academy 内全面实现这一愿景，但前方仍有许多工作要做。随着 Claude 的能力不断增强，我们预计将出现个性化和交互式学习的新机会，并期待与用户合作，共同塑造 Claude Academy 的未来。

我们欢迎你就最适合自己的学习方式提供反馈。每一门课程、教程和使用案例都为你提供机会，分享哪些内容对你有效，以及我们可以如何改进。

今天就在 Claude Academy 开始学习。

English / 原文

Millions of people visit Anthropic.com every month to learn about how to use AI. At Anthropic, we consider this a tremendous responsibility—and we have a team of educators dedicated to creating educational materials about how to use AI safely, effectively, and with intention. AI instruction should increase agency and empower learners to expand their capabilities.

Today, we’re sharing our approach to designing and scaling AI instruction to millions of learners worldwide via Claude Academy.

Why is it important to learn about AI now?

As model intelligence continues to evolve, the need for everyone to understand how to use AI safely and effectively becomes more urgent. Not only does AI education help people accomplish more, it helps them make informed decisions about how they want AI to show up in their communities and workplaces.

Learning to use AI will help individuals and organizations take advantage of the potential benefits of AI while mitigating some of the risk. This includes things like reducing manual work, unlocking new ways of working, and upskilling in new areas.

Claude Academy instruction mirrors Anthropic’s approach to educating its own employees

At Anthropic, we believe the journey to AI fluency begins on an employee’s first day. During onboarding, we teach all employees the 4D AI Fluency Framework, best practices on managing what agents know, and how fast the AI exponential moves. Learners practice making intentional decisions about what tasks should be done by AI and what tasks they should do themselves. They also learn the mistakes that AI tends to make so they can review AI-generated work more effectively. After onboarding, we offer a variety of “ever-boarding” (always-on onboarding) programs that deeply explore AI’s capabilities and limitations as well as evidence-based practices for working on human-agent teams. In a field moving this fast, continuous learning is an expectation for every role.

In addition to live and online instruction, we also provide all Anthropic employees with Claude-powered tools (like Claude Tag) to ensure they get instant answers to virtually any question related to the company, their job, or their specific onboarding plan. We also have Claude-moderated Slack channels for IT, legal, and benefits so people can focus on what matters most.

When employees become AI fluent, we see them forming teams flexibly around real problems, taking on projects with expanded scope, and learning from company experts at scale. For Anthropic, AI fluency is the foundation required to have impact

Breaking down our approach

In Claude Academy, all educational materials are designed to be broadly accessible, facilitating access to the most current information on how to work with AI and how AI works. Of course we offer learning about how to use Claude, but we also offer product and model agnostic learning that democratizes key information about this new technology that will have a wide-ranging impact on the world. In addition, we adhere to the following learning design principles.

AI education should increase human agency

Learning to use AI well should open up new doors and opportunities for students. Our learning materials are designed to help learners solve the problems they care about most. Instead of simply offering learning that shows you how to use our products and features, our education is centered on the problems you face at work and in life. Of note, our educational materials also encourage mindfulness about continuing to practice skills that matter to you in order to prevent skill atrophy. For example, this collection of legal use cases teaches you how to use Claude while also offering you the chance to reflect on what tasks should stay with you.

Claude Academy is organized around problems you need to solve with AI.

Mindsets matter

Given how fast AI is changing, mastering features alone won’t lead to lasting AI fluency. Even specific behaviors like “describe your audience” that were once useful have become less important when using the newest models. For example, where you used to have to tell Claude that your task is intended for “colleagues working in legal” now Claude will simply ask you for that information if it’s needed for a high quality output. Our education team has shifted away from emphasizing specific behaviors for AI fluency towards cultivating broader, more durable mindsets for using AI. Things like “today’s AI is the worst AI you’ll ever use” and “verify in proportion to the stakes” help people exercise good judgement with AI even as products and features change.

Claude Academy’s curriculum is built from a set of mindsets that support intentional AI adoption.

Safe and effective AI use extends far beyond the interactions someone has with AI

Most learning about AI focuses almost exclusively on a user’s conversation with an agent. While that’s critical, we also believe that the moments surrounding AI use are just as important. For example, we encourage learners to ask themselves what tasks should be delegated to AI in the first place and which tasks should stay with them. For example, you may want to draft sensitive parts of a memo but leave putting together summary slides to AI. Or you may want Claude to help with some exploratory data analysis but do final checks yourself. We also educate learners on how to ethically disclose AI use to colleagues, customers, and other stakeholders. This includes explicitly stating how AI was used in the production of documents, analyses, or media before you share it with others. This broader perspective ensures that learners build an intentional relationship with AI from the start.

Claude Academy tutorials give you the building blocks to delegate effectively with AI.

Learning takes effort

Our use cases, tutorials, and courses encourage you to practice with Claude as you go. Our learning exercises encourage reflection and experimentation so learners can discover what works best for them when using AI. Of note, we believe that today’s Claude Academy experience is the most rigid it’ll ever be. With Claude, we’ll be able to deliver very personalized learning activities and exercises at a scale that hasn’t been possible before.

Claude Academy allows you to practice as you go, incorporating a library of step-by-step tutorials.

Once you learn to use AI, it can supercharge your learning on any topic

Learning how to use AI effectively doesn’t just make it easier to become fluent in AI; it also helps individuals and organizations alike upskill on virtually any topic. Trying to understand a dense explanation? Ask Claude to draw you a diagram explaining it. With Claude as your learning partner, socratic discussions or interactive explainers are simply a prompt away. Today’s products and models merely scratch the surface of what’s possible.

Using Claude Academy

Whether you’re an individual using AI in your day to day or a leader driving organizational transformation, Claude Academy has the tools to help you learn how to apply AI effectively and safely. Here’s how to use it:

  • Get recommended courses based on areas of interest and completed learning
  • Track course completion & badges
  • To have Claude to recommend courses or learning paths from Claude Academy based on how you work, you can install the Claude Academy Skill.

You can access Claude Academy today directly at academy.claude.com or the “Learn more” tab in your Claude profile menu.

Looking ahead

We believe that Claude can be a tremendous learning partner, and we have big plans to fully realize that vision inside Claude Academy, but there’s still a lot of work ahead of us. As Claude becomes more capable, we anticipate new opportunities for personalized and interactive learning will emerge, and we are excited to partner with our users to shape the future of Claude Academy.

We welcome your feedback about what learning works best for you. Every course, tutorial, and use case offers you the chance to share what worked for you and how we can improve.

Start learning at Claude Academy today.