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创业公司的下一位队友可能是 AI Agent:Gusto、Insight Partners 与 Leland 将在 TechCrunch Disrupt 2026 探讨这一变革

英文标题:Your startup’s next teammate might be an AI agent: Gusto, Insight Partners, and Leland explain what that changes at TechCrunch Disrupt 2026

AI Agent 正开始承担工程、客户支持、研究和运营等原本由创业团队早期成员负责的工作,促使创始人重新思考人类与 AI 的职责边界。TechCrunch Disrupt 2026 的一场 Builders Stage 讨论将邀请 Gusto 联合创始人兼 CEO Josh Reeves、Insight Partners 高级副总裁 Michelle Johnson,以及 Leland 联合创始人兼 CEO John Koelliker,探讨 AI 原生团队的构建方式。议题包括责任归属、人工监督、招聘技能变化,以及哪些关键决策不应交由 AI 处理。大会将于 10 月 13 日至 15 日在旧金山 Moscone West 举行,9 月 25 日太平洋时间晚上 11:59 前购票最高可节省 200 美元,团体报名最高可额外节省 30%。
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中文

创业公司最初招聘的几位员工,可能决定一家公司的走向。但如今,并非每一种新增能力都需要通过招聘新员工来获得。

AI Agent 正开始承担工程、客户支持、研究和运营工作——这些工作过去通常会被分配给早期团队成员。对于创始人来说,甚至在发布职位需求之前,一个新问题便已出现:哪些工作应由人负责,哪些应委派给 AI?

在 TechCrunch Disrupt 2026 上,Gusto 联合创始人兼 CEO Josh Reeves、Insight Partners 高级副总裁 Michelle Johnson,以及 Leland 联合创始人兼 CEO John Koelliker,将齐聚 Builders Stage,带来一场题为“当 AI 成为联合创始人时如何招聘”(“Hiring When AI Is a Co-Founder”)的深度讨论。

本场讨论将探讨早期公司如何组建人类与 AI Agent 协同工作的团队,以及创始人如何在不牺牲速度、问责制或企业文化的前提下做到这一点。

10 月 13 日至 15 日,欢迎前往旧金山 Moscone West,与超过 10,000 家创业公司、投资者及科技决策者共同探索构建和扩展下一代公司所需的条件。请在 9 月 25 日太平洋时间晚上 11:59 票价上涨前立即注册,购买 Disrupt 通行证最高可节省 200 美元。以团体形式注册还可额外节省最高 30%。

TechCrunch Disrupt 2026:Josh Reeves、Michelle Johnson 与 John Koelliker图片来源: TechCrunch

创业公司的前 10 个人,可能不再全都是人类

对于一家早期公司而言,每一次招聘都是能力、成本和速度之间的取舍。AI Agent 增加了另一种选择。

工程任务、客户支持和运营工作日益可以委派给能够完成多步骤任务的系统,而不只是由这些系统协助员工完成任务。这让创始人有机会重新思考,他们最早期的团队实际应是什么样子。

与其自动地问“我们下一个该招谁?”,起始问题可以变成:“有哪些工作需要完成——而人是否是完成它的最佳方式?”这一差异至关重要。

将工作交给 AI Agent 可以帮助小团队加快节奏,但也会带来有关责任归属的新问题。谁来检查工作?谁来做最终决策?Agent 出错时怎么办?又有哪些职责过于重要,不应被委派?对于正在构建 AI 原生创业公司的企业而言,这些已不再只是理论问题。

以上所有问题,以及更多问题,都将在 Disrupt 的 Builders Stage 得到解答。请在 9 月 25 日太平洋时间晚上 11:59 前获取你的通行证,最高可节省 200 美元。与社群成员一同参加,最高可节省 30%。

在 Disrupt 分享的 AI 原生团队三种视角

Josh Reeves 通过一个覆盖面尤其广泛的客户群体观察到了这一转变。Gusto 为超过 50 万家公司提供薪资、福利、合规、入职、人力资源和退休金相关服务,并将 AI 与服务小企业十余年的经验相结合。这使 Gusto 能够贴近日常现实,了解企业如何以及何时决定扩大团队。

Josh Reeves、Gusto、HR 科技图片来源: Chloe Ellingson/Bloomberg / Getty Images

Michelle Johnson 带来了创业公司规模化的视角。在 Insight Partners,她与北美和欧洲的 CEO、首席营收官(CRO)合作,负责市场进入战略、营收组织和 AI 实施。在加入 Insight 前,她曾作为早期销售及营收运营负责人,帮助 Flock Safety 将年度经常性收入(ARR)从不足 100 万美元扩大至 9000 万美元。

她的视角提出了另一组问题。如果 AI Agent 能够研究潜在客户、准备外联内容、分析客户数据,或管理销售流程的部分环节,那么营收团队中的人类成员应专注于什么?这又将如何改变创业公司在招聘时应优先考虑的技能?

John Koelliker 直接处在人才与 AI 的交汇点。作为 Leland 的 CEO 兼联合创始人——这一面向 AI 时代的职业与人才平台——他拥有在 LinkedIn、Curated 和 Uber 从事产品与增长岗位的经验,同时也在打造一家专注于研究人们如何在不断变化的劳动力市场中发展和运用技能的公司。

三人共同带来了针对同一挑战的三种不同看法:当部分工作从第一天起就可以由 Agent 完成时,该如何设计一家创业公司的团队?请在 9 月 25 日太平洋时间晚上 11:59 前注册,通行证最高可节省 200 美元,并在 Builders Stage 现场聆听本场讨论。带上你的团队或社群一同参加,通行证最高可节省 30%。

人类仍应负责什么,AI 又应负责什么?

创业公司内部的一些最重要决策,很难被简化为一个工作流。

谁能理解客户真正需要什么?谁会质疑错误的战略?当事情失败时,谁来承担责任?谁来建立关系、激励团队,或在数据指向错误方向时作出判断?随着 AI Agent 能力不断提升,这些问题可能会变得更加重要,而不是更不重要。

早期员工的角色可能将越来越由判断力、责任归属,以及同时指挥人和机器的能力来定义,而不再只是完成更多数量的任务。这将对整个创业生态系统产生影响。

在 Disrupt 的 Builders Stage 学习如何打造公司,而不只是技术

早期公司始终依靠以更少资源完成更多事情的能力展开竞争。AI Agent 可能会将这一原则推向更远。

但公司并不只是其完成任务的简单总和。创始人仍需要能够作出决策、承担责任、理解客户,并塑造企业成长所围绕的文化的人才。

挑战在于,决定这些人在哪些领域创造最大价值,以及哪些工作可以改由 Agent 完成。这正是 Josh Reeves、Michelle Johnson 和 John Koelliker 将在 Disrupt 上讨论的话题。

欢迎加入他们在 Builders Stage 的讨论,探索当 AI 不只是帮助你的创业公司、而且成为团队一部分时将会发生什么。随后,还可在 Moscone West、Expo Hall、Startup Battlefield 200 以及无数社交机会中,与超过 10,000 名创始人、投资者和运营者继续交流。

创业公司的组织架构正在变化。只有在 Disrupt 2026,学习如何为接下来的时代打造你的团队。请在 9 月 25 日太平洋时间晚上 11:59 前立即锁定通行证,最高可节省 200 美元。以团体形式注册,最高可节省 30%。

TechCrunch Disrupt 2026 舞台观众图片来源: TechCrunch

English / 原文

The first few hires at a startup can define the company. But increasingly, not every new capability requires a new employee.

AI agents are beginning to take on engineering, customer support, research, and operational work that would previously have been assigned to early team members. For founders, that creates a new question before they even open a job requisition: What should people own, and what should be delegated to AI?

At TechCrunch Disrupt 2026, Josh Reeves, CEO and co-founder of Gusto; Michelle Johnson, senior vice president at Insight Partners; and John Koelliker, CEO and co-founder of Leland, come together on the Builders Stage for an insightful session called “Hiring When AI Is a Co-Founder.”

This session will explore how early-stage companies are building teams where humans and AI agents work alongside each other — and how founders can do that without sacrificing speed, accountability, or culture.

Join them at Moscone West in San Francisco, October 13–15, alongside 10,000+ startups, investors, and tech decision-makers exploring what it takes to build and scale the next generation of companies. Register now and save up to $200 on your Disrupt pass before rates increase on September 25 at 11:59 p.m. PT. Save up to 30% more when you register as a group.

TechCrunch Disrupt 2026 Josh Reeves Michelle Johnson John KoellikerImage Credits: TechCrunch

The first 10 people in a startup may no longer all be people

For an early-stage company, every hire is a trade-off between capability, cost, and speed. AI agents add another option.

Engineering tasks, customer support, and operational work can increasingly be delegated to systems capable of completing multistep tasks rather than simply helping an employee complete them. That gives founders an opportunity to rethink what their earliest teams should actually look like.

Instead of automatically asking, “Who do we hire next?,” the starting question can become: “What work needs to be done — and is a person the best way to do it?” That distinction matters.

Giving work to an AI agent can help a small team move faster, but it also introduces new questions around ownership. Who checks the work? Who makes the final decision? What happens when an agent gets something wrong? And which responsibilities are too important to delegate? Those are no longer theoretical questions for companies building AI-native startups.

All these questions, and more, will be answered on the Builders Stage at Disrupt. Grab your pass by September 25 at 11:59 p.m. PT to save up to $200. Bring your community and save up to 30%.

Three perspectives on the AI-native team shared at Disrupt

Josh Reeves sees the shift across a particularly broad customer base. Gusto supports more than 500,000 companies across payroll, benefits, compliance, onboarding, HR, and retirement, while combining AI with more than a decade of experience serving small businesses. That puts Gusto close to the day-to-day realities of companies deciding how — and when — to grow their teams.

Josh Reeves, Gusto, hr tech,Image Credits: Chloe Ellingson/Bloomberg / Getty Images

Michelle Johnson brings the startup scaling perspective. At Insight Partners, she works with CEOs and CROs across North America and Europe on go-to-market strategy, revenue organizations, and AI implementation. Before joining Insight, she helped scale Flock Safety from less than $1 million to $90 million in ARR as an early sales and revenue operations leader.

Her perspective raises a different set of questions. If AI agents can research prospects, prepare outreach, analyze customer data, or manage parts of the sales process, what should the human members of a revenue team concentrate on? And how does that change the skills a startup should prioritize when hiring?

John Koelliker sits directly at the intersection of talent and AI. As CEO and co-founder of Leland, a career and talent platform for the AI era, he brings experience across product and growth roles at LinkedIn, Curated, and Uber, alongside building a company focused on how people develop and apply skills in a changing labor market.

Together, they bring three different views of the same challenge: How do you design a startup team when some of the work can be done by agents from day one? Register by September 25 at 11:59 p.m. PT to save up to $200 on your pass and hear this session live on the Builders Stage. Bring your team or community with you to save up to 30% on passes.

What should people still own vs. AI?

Some of the most important decisions inside a startup are difficult to reduce to a workflow.

Who understands what customers really need? Who challenges a bad strategy? Who takes responsibility when something fails? Who builds relationships, motivates a team, or decides when the data is pointing in the wrong direction? As AI agents become more capable, those questions could become more important, not less.

The role of an early employee may increasingly be defined by judgment, ownership, and the ability to direct both people and machines — rather than simply completing a larger volume of tasks. That has implications across the startup ecosystem.

Learn how to build the company, not just the technology, on the Builders Stage at Disrupt

Early-stage companies have always competed on their ability to do more with less. AI agents could take that principle much further.

But a company is more than the sum of the tasks it completes. Founders still need people who can make decisions, take responsibility, understand customers, and create the culture around which a business grows.

The challenge is deciding where those people create the greatest value — and where an agent might do the job instead. That’s the conversation Josh Reeves, Michelle Johnson, and John Koelliker will take on at Disrupt.

Join them on the Builders Stage, and explore what happens when AI doesn’t just help your startup — but also becomes part of the team. Then continue the conversation with 10,000+ founders, investors, and operators across Moscone West, the Expo Hall, Startup Battlefield 200, and countless networking opportunities.

The startup org chart is changing. Learn to build yours for what comes next, only at Disrupt 2026. Secure your pass now and save up to $200 before September 25 at 11:59 p.m. PT. Save up to 30% when you register as a group.

TechCrunch Disrupt 2026 Stage AudienceImage Credits: TechCrunch