Gemini 现可代你致电商家，免去排队等待

Google 正在为 Pixel 11 推出一项“早期实验”功能，让用户可将致电本地商家的任务交给 Gemini，例如预订座位、查询商品是否有库存，或重新安排预约。Google 表示，你甚至无需亲自发起通话，也可以让 Gemini 代为处理：

无需自己拨号，只需通过 Pixel 手机上的 Gemini 应用告诉 Gemini 代表你致电。Gemini 会呼叫商家、表明自己的身份、操作自动电话菜单、等待接通，并与电话另一端的人员完成对话。你始终掌握控制权：可查看实时文字记录，并能在任何时候接管对话。

Google 去年曾发布类似的“Call for me”功能，让其 AI 致电本地商家，询问是否有用户寻找的商品；但该功能并未提供让用户接管通话的选项。Meta 也在为其Muse AI agent开发类似的自动电话功能，不过据报道，这些电话背后可能实际上由呼叫中心的真人拨打。Google 的新 AI 通话功能从今天起以“早期预览”形式推出，面向“美国地区 Pixel 11 上加入 Phone by Google Public Beta 的 Gemini 付费订阅用户”。

Google’s launching an “early experiment” feature on Pixel 11 that lets users delegate local business calls to Gemini, like making a reservation, checking if a product is in stock, or rescheduling an appointment. According to Google, you don’t even need to start the call to have Gemini handle it for you:

Instead of dialing yourself, just tell Gemini to call on your behalf using the Gemini app on your Pixel. Gemini will call the business, introduce itself, navigate automated phone menus, wait on hold, and handle the conversation with the person on the other end. You remain in control at all times with a live transcript view and the ability to take over the conversation at any point.

Google announced a similar “Call for me” feature last year that has its AI call local businesses to ask if they have a product you’re looking for, but it didn’t have an option for users to take over those phone calls. Meta is also working on a similar automated phone call feature for its Muse AI agent, although those calls reportedly might be made by a human behind the scenes. Google’s new AI calling feature is rolling out starting today as an “early preview” for “Gemini paid subscribers enrolled in the Phone by Google Public Beta on Pixel 11 in the US.”